Most people tell you what they are going to do before they do it, which I like.
We couldn't be happier with our experience! The expertise and communication of all the orthodontists are phenomenal. All the care providers do a great job explaining what they are doing which really helps provide comfort while care is provided. On top of the excellent patient care, the office staff is top notch in working with insurance and our family. We are so grateful for HLS and their phenomenal practice!
The doctors and staff at HLS have been wonderful. They are very flexible with scheduling, they are patient and gentle, and they make the whole process very easy. I highly recommend them for any orthodontia needs!
Went for an initial exam, staff was courteous and explained every thing I needed for my treatment. Multiple options for payments. Kind staff and doctor.
Always so welcoming. They greet and leave you with a smile. My smile is coming so far because of them! 100% recommend!!!!
The workers are really nice and are gentle in my mouth. They like to make things fun but are serious at the same time. I always look forward to go to the orthodontist because of them.
I will be getting my braces off soon. HLS has been great!
The people there are always nice. They always make the appointments better. The only thing that I don't like is that when I tried to avoid braces they pulled my teeth but I still need braces.
Very friendly team, comprehensive free consultation and clear patient summary, recommendation and cost disclosure. One suggestion would be to review a couple of options for treatment and provide a comparison with cost/time of treatment for the customer to consider. Possibly the one recommendation was my only option. Unfortunately I have worn aligners before and did not get the desired outcome through 100% online service so I have doubts. The big difference this time with aligners will be the in-person oversight of the treatment. Overall, very pleased with my first visit and would recommend Dr. Ludwig and team to others.
I really enjoy going to HLS orthodontist because all of the doctors are super nice. Also when ever the doctors are doing something to your mouth they always check on you and ask you who are you doing.