Most people tell you what they are going to do before they do it, which I like.
We couldn't be happier with our experience! The expertise and communication of all the orthodontists are phenomenal. All the care providers do a great job explaining what they are doing which really helps provide comfort while care is provided. On top of the excellent patient care, the office staff is top notch in working with insurance and our family. We are so grateful for HLS and their phenomenal practice!
The doctors and staff at HLS have been wonderful. They are very flexible with scheduling, they are patient and gentle, and they make the whole process very easy. I highly recommend them for any orthodontia needs!
Went for an initial exam, staff was courteous and explained every thing I needed for my treatment. Multiple options for payments. Kind staff and doctor.
Always so welcoming. They greet and leave you with a smile. My smile is coming so far because of them! 100% recommend!!!!
The workers are really nice and are gentle in my mouth. They like to make things fun but are serious at the same time. I always look forward to go to the orthodontist because of them.
Always had very kind and friendly people taking care of me. Never had many issues and they are making my teeth perfect!
The Hub is user friendly.
Great way to instive me
It's nerve-racking enough to walk into an orthodontic/dental office in itself, let alone acknowledging it's the beginning of long-term commitment, in which there is essentially no turning back. Previously, I dreaded any form of dental appointments & procedures throughout my entire life. I was always filled with nervousness, panic, and distrust each time I walked through the door, and that uncomfortableness remained until I walked out.
My anxiety waged said war relentlessly, until it surprisingly dissipated upon my experience with HLS Orthodontics. The atmosphere and interactions allowed to feel comfortable from the moment I checked-in for my initial Invisalign consultation, to the receipt of my final nightly retainers. The team and providers expressed genuine care and patience. I felt heard, educated, and validated in any questions I had involving my treatment, which further contributed to the level of trust I had.
As a young adult, I unfortunately did not meet insurance coverage eligibility requirements for braces/Invisalign, thus funding for this journey was entirely out-of-pocket. This added a significant amount of weight on the decision to begin the Invisalign process. I also did not have the opportunity, privilege, or parental socialization of knowledge/support available during childhood, teaching the crucial role dental health played in our overall whole health. Entering adulthood, my subconscious was consistently under attack attempting to rationalize that, "I don't 'straight' teeth, it's not that big of a deal, and they aren't 'that' bad." I, however, knew better. It is much more than the concept of "just having straight teeth"-- it is experiencing an increase in psychological/mental health, and achieving sound mouth health, with healthy, well-taken of teeth.
I am thankful for my extremely positive, welcoming experience(s) with HLS, and their incredible skill level within orthodontics. They truly allowed me to feel comfortable & confident in my decision to invest in dental health. It was/is WORTH it. I do love my smile for the first time in my life, and I love the habitual hygiene habits I have gained. I'm honestly unsure if the results would have been the same if I were a patient elsewhere. There is such a level of pride for their craft, it directly reflects on the treatment quality, success, and patient experience.
Ya'll are dope.